OFFICE SERVICES

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Especially in the area of classic office and secretarial tasks, there are many areas that can ideally be taken over by someone else. Many of these tasks have to be completed regularly and can therefore be handed over to me on a permanent basis. Of course, outsourcing such tasks requires a lot of trust. Professionalism is the cornerstone of working with my customers and I guarantee the utmost confidentiality and discretion.

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Office Management​ & KID:  We take on assistance tasks from team to board level and organize your secretariat. This includes general secretarial tasks, appointment and travel management, the preparation and follow-up of meetings and business trips, the organization of events and the creation of presentations and overviews. We optimize procedures and processes, create secretarial manuals, accompany applicant selection processes and offer services relating to import and export as well as translations (German - Turkish.

• Assistant and secretarial tasks from team to board level

• Independent management and organization of the secretariat

• General secretarial tasks/day-to-day business

• Appointment and travel management

• Taking on small project work

• Writing business letters and emails

• Preparation and follow-up of meetings and business trips (agenda, minutes, to-do lists)

• Organization of meetings, workshops and events

• Creating presentations in PowerPoint

• Creating overviews

• Administrative support of project meetings including preparation and follow-up

• Review and optimization of procedures and processes

• Restructuring of procedures and processes

• Creation of secretarial manuals

• Supporting applicant selection processes

• Training new assistants

• Everything about import and export

• Translations (German - Turkish)   

• Project management

• Founding a company in Turkey

• Personnel management

• Digitization of accounting with accounting software

• Ongoing accounting activities

• Creation of outgoing invoices

• Optimization of invoice processing

• Uploading receipts and invoices into the accounting system

• Research missing evidence

• Travel Expenses

• Weekly transfer run

• Dunning

• Preparatory work and correspondence with tax advisors/offices

• Monitoring of payment flows

• Shopping

• Research of all kinds​

• Representatives for trade fairs in Türkiye and Germany

• Airport reception Türkiye  VIP 

• Company representation, commercial representation

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Order processing: We support you in digitizing your accounting, carry out ongoing accounting activities, create outgoing invoices, optimize the invoicing process, take care of receipts and invoices, handle travel expense reports, monitor payment flows and work closely with your tax advisor/office. We create calculations, offers and Measurements for various trades, create invoices and take care of order processing.

• Preparation of calculations

• quoting

• Taking measurements of various trades

• Invoice creation

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Customer Service: We are available to answer product and customer inquiries via email, telephone, chat or ticket system and to carry out simple office tasks. We also support you in confirming, arranging and booking appointments as well as in managing customer data. We take care of complaints and claims, document concerns in databases and optimize the processing process. We also create company-tailored FAQs and provide support in B2B sales.

• Answering product and customer inquiries (emails, ticket systems, chats)

• Contacting cooperation partners (transport, logistics, postal service)

• Complaint management

• Complaint processing

• Information about invoice inquiries, products, prices or tariffs

• Documentation of received requests in the database

• Optimization of the machining process

• Creation of company-tailored FAQs

• B2B sales

 

Back office: We maintain data, do preparatory accounting, take care of filing and document creation as well as looking after online shops.

• Data maintenance

• Preparing accounting

• Filing and creating documents

• Online shop support

• Creation of campaigns

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Websites / Graphics Texts / Social Media: We create, design and maintain websites, design graphics, flyers, banners and brochures, write texts for your website, blog and guest articles, create content for social media, carry out campaigns and offer social media customer support. We specialize in creative writing for blog posts, newsletters and campaigns, transfer technical and design facts into stories, develop content strategies, analyze social media and have knowledge of the Adobe Creative Suite. We also offer product photography and videography and update website content. We help plan and execute events and webinars and create high-quality, engaging and informative content for websites, social media, blog posts and other marketing materials.

• Creation, design and maintenance of websites

• Creation and editing of graphics, flyers, banners, brochures, etc.

• Creation of texts for your website, blog, guest articles, etc.

• Creating content for online channels, social media (Facebook/ Instagram/ LinkedIn)

• Creation of campaigns

• Social media customer support

• Creative writing for blogs, newsletters, campaigns

• Transferring technical and design facts into stories

• Development and implementation of content strategies for products

• Social media analysis

• Development of different online and offline channels

• Application of programs from the Adobe Creative Suite

• Product photography and videography

• Maintaining and updating website content

• Support in planning and implementing events (and webinars)

• Creation of high-quality, engaging and informative content for websites, social media, blog posts and other marketing materials.

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Private management: In addition to our business services, we also offer private management. This includes services such as organizing concert tickets, restaurant reservations, short trips, moving, apartment hunting, gift service, event bookings, online shopping and style advice.

• Concert tickets

• Restaurant reservations

• Short trips

• Moving organization

• Search for apartments to buy or rent

• Gift service

• Event booking

• Online shopping

• Style advice

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Focus on what's important while we take care of the rest for you.